Terms and Conditions

Terms and Conditions

Last updated: January 1, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website ratree-store.com (“Website”) and the purchase of products or services from [Company Name] (“we”, “us”, “our”).

By accessing our Website or purchasing our products/services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

2. Company Information

  • Company Name: Spe Trade Oy

  • Registration Number:

  • VAT Number: 3254542-7

  • Registered Address: Gotlanninkatu 2 T 20240 Turku

  • Email: spe-trade@hotmail.com

3. Eligibility

To use our Website and place orders, you must be at least 18 years old or strictly monitored by a parent or guardian. By using the Website, you represent and warrant that you have the legal capacity to enter into a binding contract.

4. Orders and Contract Formation

  • Order Process: Your order constitutes an offer to purchase products/services from us.

  • Order Confirmation: All orders are subject to acceptance by us. A contract is formed only when we send you an email confirming that the goods have been dispatched or the service has commenced (“Order Confirmation”).

  • Right to Reject: We reserve the right to refuse any order for any reason, including but not limited to product unavailability, errors in pricing, or suspicion of fraud.

5. Prices and Payment

  • Currency & VAT: All prices are quoted in [Currency, e.g., Euro (€)] and include Value Added Tax (VAT) at the applicable rate, unless stated otherwise.

  • Shipping Costs: Prices do not include shipping costs, which will be calculated and displayed at checkout.

  • Payment Methods: We accept [List Payment Methods, e.g., Visa, MasterCard, PayPal]. Payment must be made in full before dispatch.

6. Shipping and Delivery

  • Delivery Area: We deliver to [List Countries or “Worldwide”].

  • Delivery Time: Estimated delivery times are specified at checkout. Under EU law, unless agreed otherwise, we will deliver the goods without undue delay and not later than 30 days from the conclusion of the contract.

  • Risk of Loss: The risk of loss or damage to the goods passes to you when you (or a third party indicated by you) acquire physical possession of the goods.

7. Right of Withdrawal (EU Consumers Only)

If you are a consumer based in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.

  • Cooling-off Period: The withdrawal period will expire after 14 days from the day you acquire physical possession of the goods.

  • How to Exercise: To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email to [Email Address]). You may use the attached Model Withdrawal Form, but it is not obligatory.

  • Effects of Withdrawal: If you withdraw, we will reimburse all payments received from you, including the costs of delivery (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).

  • Exceptions: The right of withdrawal does not apply to:

    • Custom-made or personalized goods.

    • Digital content if the performance has begun with your prior express consent.

    • Goods which are liable to deteriorate or expire rapidly.

8. Returns and Refunds

Apart from your statutory right of withdrawal, our returns policy allows you to return products within [Number] days under the following conditions: [Insert Condition, e.g., item must be unused]. Please refer to our  Returns Policy for more details.

9. Legal Guarantee of Conformity

If you are an EU consumer, you are entitled to a legal guarantee of conformity for goods. If the product you purchased is faulty or not as described, you have the right to request a repair, replacement, or refund, free of charge, for a period of at least two years from delivery (depending on national laws).

10. Limitation of Liability

To the fullest extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, or consequential damages. However, nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

11. Intellectual Property

All content on this Website (text, graphics, logos, images, software) is the property of [Company Name] or its licensors and is protected by copyright and other intellectual property laws.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your Country]. However, if you are a consumer in the EU, you will benefit from any mandatory provisions of the law of the country in which you are resident.

13. Dispute Resolution (ODR Platform)

The European Commission provides a platform for Online Dispute Resolution (ODR), which can be accessed at http://ec.europa.eu/consumers/odr/. We are willing/not willing [choose one] to participate in dispute settlement procedures before a consumer arbitration board.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.